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Effective Date: August 31, 2025]
Last Updated: August 31, 2025]
This Privacy Policy explains how Relationality Counselinlg, LLC (“Practice,” “we,” “us”) collects, uses, and shares information through our website: Relationalityco.com.
Contact:
Relationality Counseling, LLC
Mansfield, Texas
817-405-4166| admin@relationalityco.com
(If you are a client/patient, please also see our Notice of Privacy Practices (HIPAA) below on this same page as well.)
This Policy applies to information collected through our website and online services (for example, contact forms, newsletter sign-ups, scheduling links, payment links, and analytics).
This Policy does not replace our HIPAA Notice of Privacy Practices, which governs how we use/disclose protected health information (PHI) in the course of providing therapy services.
We may collect:
Information you provide: name, email, phone number, message contents, appointment requests, intake/consult request details you submit through the website.
Device and usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, timestamps.
Cookies & similar technologies: used for site functionality, analytics, and (if enabled) advertising/retargeting.
Important: Please avoid submitting highly sensitive personal or clinical information through general website forms unless the form clearly states it is part of a secure client portal/intake process.
We use information to:
Respond to inquiries and requests
Provide scheduling, service information, and customer support
Operate and improve the website
Maintain security, prevent fraud, and troubleshoot
Comply with legal obligations
We may use:
Essential cookies (required for site functions)
Analytics tools (e.g., Google Analytics or similar) to understand website use
Embedded tools (e.g., scheduling widgets, video embeds)
Depending on your setup, some tools may collect data automatically when you visit our site.
Your choices: You can control cookies through your browser settings. If we use a cookie banner/consent tool, you can set preferences there.
If you use any ad pixels (Meta/Google/etc.), you should keep them off pages that could reveal someone is seeking therapy (or use strict consent controls), because online tracking tools can create privacy risk in healthcare contexts. Reuters
We may share information with:
Service providers who help us run the website or business operations (hosting, analytics, scheduling, email, IT support)
Payment processors if you pay for services or products online
Telehealth/communication platforms you choose to use (e.g., video sessions), consistent with our client policies
Legal/Compliance where required by law, subpoena/court order, or to protect rights/safety
We do not sell your personal information in exchange for money. If we ever engage in sharing that qualifies as “targeted advertising,” we will provide appropriate notice and choices.
If you become a client/patient, information you share in therapy or through our clinical systems may be protected by HIPAA and Texas medical privacy law, and is governed by our Notice of Privacy Practices and related policies. (See NPP link on our site.) HHS+1
Texas residents may have rights regarding personal data (access, correction, deletion, portability, and opting out of certain processing). Texas Attorney General+1
Note: The Texas Data Privacy and Security Act includes exemptions for entities governed by HIPAA and for nonprofits, among others, which may apply to our practice depending on how data is processed. Texas Attorney General
To submit a privacy request related to website data, contact us at: admin@relationalityco.com
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the website without a parent/guardian’s involvement.
We take reasonable administrative, technical, and physical safeguards to protect information. No website can guarantee 100% security.
We retain website-related information for as long as needed for the purposes described above, unless a longer retention period is required or permitted by law.
Our website may link to third-party sites (e.g., resources, social media). We are not responsible for their privacy practices.
We may update this Policy periodically. The “Last Updated” date will reflect changes.
Questions? Contact: admin@relationalityco.com or 817.405.4166.
THIS NOTICE DESCRIBES HOW MEDICAL/MENTAL HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Effective Date: August 31, 2025]
Practice: Relationality Counseling, LLC, Mansfield, Texas, 817-405-4166 ; admin@relationalityco.com
This Notice applies to the protected health information (“PHI”) we create or receive about you while providing therapy services.
We are required by law to:
Maintain the privacy of your PHI
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of the Notice currently in effect
(You may request a paper copy at any time.)
HHS provides guidance and model notices for HIPAA compliance. HHS+1
HIPAA generally permits uses/disclosures for:
1) Treatment
To provide, coordinate, or manage your care (including consultation with other providers you authorize or when permitted).
2) Payment
To bill and collect payment (insurance, EAPs, etc., if applicable).
3) Health Care Operations
Quality assessment, business management, audits, training, legal services, and certain administrative activities.
Other permitted/required disclosures may include:
As required by law
Public health activities (where applicable)
Health oversight activities
Serious threat to health/safety
Abuse/neglect reporting (as required)
Judicial/administrative proceedings (with appropriate safeguards)
Law enforcement (limited circumstances)
Coroners/medical examiners (where applicable)
Texas-specific note (HB 300 / Chapter 181): Texas law may require additional notices/authorizations for certain electronic disclosures of PHI beyond HIPAA’s baseline rules. Texas Statutes+1
We will obtain your written authorization for uses/disclosures not described in this Notice, unless otherwise permitted by law. You may revoke an authorization in writing (except to the extent we already acted on it).
Federal rules include strengthened protections related to reproductive health information, including requiring an attestation for certain requests and limiting use/disclosure for prohibited purposes. We will follow applicable requirements and update our practices accordingly. HHS+1
You have the right to:
Get a copy of your PHI (with limited exceptions)
Request corrections to your PHI
Request confidential communications (e.g., alternative address/phone)
Ask us to limit what we use/disclose (we are not always required to agree, except in certain cases)
Get a list (“accounting”) of certain disclosures
Get a copy of this Notice at any time
Choose someone (personal representative) to act for you when legally authorized
If you believe your privacy rights were violated, you may file a complaint with:
Relationality Counseling, LLC at admin@relationalityco.com, or 817-405-4166, or
The U.S. Department of Health and Human Services (HHS), Office for Civil Rights.
We will not retaliate against you for filing a complaint.
Texas law includes notice requirements related to electronic disclosure of PHI and provides for general notice methods such as posting notice in a place of business. Texas Statutes+1
Our practice provides notice and obtains authorization when required under Texas law.
If services are provided via telehealth, we will discuss privacy considerations and obtain informed consent as required/appropriate. Texas licensing guidance and telehealth FAQs are available through BHEC. THECB
We use electronic systems to maintain clinical records and communicate securely.
Texas has enacted requirements affecting electronic health record handling (including U.S.-based storage requirements on certain timelines). We will work with our vendors to meet applicable requirements. Hunton Andrews Kurth+2Buchalter+2
We may change this Notice. The revised Notice will apply to PHI we already have and any PHI we receive in the future. The current Notice will be available on our website and upon request.
